Here to help
We'd love to hear from you
Whether you found a bug, have a brilliant idea, or just want to show off your newly scanned library, we read every single email.
hello@velato.app
Bug reports, feature requests, beta access questions, and general feedback all go to the same place.
How to reach us
Drop us a line
Just shoot an email to hello@velato.app
If you're in the beta, this is the right place for shelf-scanning issues, strange book matches, missing valuation data, rough edges in the app, and ideas you wish existed already.
Help us help you faster
A few details that save a lot of back-and-forth
- What were you trying to do when things went sideways?
- What happened instead, and what did you expect to happen?
- What kind of phone are you using? For example: iPhone 15 Pro, iOS 17.
- Screenshots or screen recordings. We love visuals.
- If it's account-related, include the email tied to your Velato account or waitlist request.
P.S. If you just want to say hi or send us a shelf you're proud of, that counts too.